Walnut entry bench
Deposit paid, shipping address saved
For makers, custom shops, collectors, and niche sellers
The simple CRM for sellers who need less clutter.
Create a free starter CRM in a few minutes, then track customers, orders, vendors, notes, and follow-ups from one calm workspace.
Etsy
Facebook Marketplace
Shopify
eBay
Amazon Handmade
Instagram
Faire
Open orders
28
Follow-ups
11
Address checks
Pro
Lead
9
Quote
6
In production
8
Ready
5
Leather journal batch
Needs follow-up from FB Marketplace
Brand direction
Simple software for sellers who need less clutter.
A calm, practical brand for marketplace sellers who want customer records, order status, and follow-ups in one place.
Clear first
Short labels, simple setup, and no enterprise CRM language.
Seller-focused
Designed around orders, customers, vendors, and follow-ups.
Easy to trust
Soft colors, useful defaults, and upgrade paths that do not get in the way.
Free CRM builder
Create your free starter CRM.
Start with the details needed to open the workspace. Channels, colors, pipeline labels, plugins, and automations can be finished in settings after signup.
Hearth & Thread Co.
Custom Orders CRM
1admin
4users
1,000contacts
Etsy
Facebook Marketplace
Pro
Pro can add marketplace plugins, custom branding, automations, and an approval-based assistant when the business is ready.
SpaceSimply pages
Lead-capture pages included with the CRM.
When a seller needs a quick link or QR code, SpaceSimply gives them a simple public page for contact forms, newsletter signups, and event leads.
May Market Booth 42
Hearth & Thread Co.
Stop by, join the list, and get first notice when the next custom run, event drop, or rare find is ready.
Name
Email or phone
No website required
Use a clean public page when a full website, custom plugin, or embedded form is too much work.
Free event capture
Free includes 3 saved event pages at a time for QR codes, booth details, offers, and follow-up lists.
Feeds the CRM
New signups can land in the workspace as contacts and event leads instead of living in a separate spreadsheet.
SpaceSimply network
A future place for niche sellers, events, and booth opportunities.
After the CRM launch, SpaceSimply can grow into a light community layer where sellers follow each other, join topic-based discussions, and find fairs, shows, conventions, and vendor spaces.
Follow seller spaces
Sellers can follow public SpaceSimply pages, save favorite shops, and see event updates without turning the CRM into noisy social media.
Seller forums
Discussion categories can cover crafts, parts, collecting, equipment, repairs, engraving, reselling, events, wholesale, and online channels.
Fairs & Spaces
Companies that sell booth space can list events, accept booth requests, and later take Stripe payments from Pro organizers.
Plugin-ready CRM
Bring marketplace customer data into one workspace.
RetainSimply is being shaped around connectors, so sellers can pull customers, orders, and message context from the places they already sell instead of retyping everything by hand.
EEtsyOrders and buyers
FFacebook MarketplaceLeads and messages
SShopifyStore customers
eeBayMarketplace buyers
AAmazon HandmadeOrder records
FaFaireWholesale accounts
Phase 1 modules
Built around the way small sellers actually work.
Customer records
Contacts, marketplace source, order history, notes, billing address, and shipping address in one place.
Event lead capture
Quick-add shoppers from craft fairs, markets, and pop-ups, then follow up after the event.
SpaceSimply pages
A public shop page, contact form, newsletter signup, and event landing pages for fast lead capture.
Orders and jobs
Track quotes, deposits, production status, ready dates, delivery, and follow-up tasks without a bloated sales tool.
Vendor desk
Save suppliers, domains, account notes, materials, and premium autofill targets for faster purchasing.
Settings that matter
Company name, user seats, color presets, pipeline labels, support options, and white-label controls.
Automations
Trigger follow-ups, review requests, task reminders, quote nudges, and customer updates from order or pipeline activity.
Marketing tools
Save message templates, repeat-buyer lists, follow-up ideas, and simple campaign notes.
Marketplace plugins
Connect customer and order data from Etsy, Shopify, eBay, Amazon Handmade, Faire, Facebook Marketplace, and more as connectors become available.
CRM Assistant
Pro can suggest customer matches, clean up notes, create tasks, and draft follow-ups for approval before anything changes.
Simple pricing
Start free. Upgrade only when the extra tools are worth it.
Free CRM
$0
- 1 admin and 4 users
- 1,000 contacts
- SpaceSimply public page and 3 saved event pages
- Preset color themes
- Core customer, event lead, order, vendor, task, and note tracking
Most useful upgrade
Pro Annual
Yearly
- One-year access with no automatic renewal
- 3 admins and 10 users
- Plugins, expanded SpaceSimply pages, QR/event forms, automations, custom branding, Canva tools, and CRM Assistant
- Future Stripe setup for paid event or booth workflows
- Assistant suggestions require review before changing records
Custom Build
$500
- Configured around their workflow
- Pipeline labels, custom fields, and import guidance
- Offline/owned version available with one year of product updates
- Good for owners who want a configured CRM without monthly software complexity
Referral credits
Share RetainSimply and earn up to 12 free Pro weeks per year.
When an active Pro customer refers another business that buys Pro, the referrer earns free Pro time after the refund period clears. Credits extend the current Pro expiration date instead of creating cash payouts or confusing billing pauses.
- Active Pro customers only
- Credit applies after the referred business becomes a paid Pro customer
- Maximum 12 free Pro weeks per calendar year
- No auto-renew required
Trust, security, and business value
A spreadsheet can track orders. A CRM can help prove the business behind them.
RetainSimply is for owners who still like simple records, but need a clearer way to protect customer details, show repeat relationships, and understand what the business is really worth.
Built for spreadsheet-minded owners
Keep the simplicity people like about spreadsheets, but organize customers, orders, notes, follow-ups, events, and vendors around one customer record.
Customer data belongs in a safer system
CRM data should live in a secured database, not scattered through shared files, old exports, inboxes, texts, and one-off sheets.
AI only gets approved context
Pro assistant tools should use only the CRM content needed for the task, with changes held for review before customer records are updated.
Business value is more than sales totals
Repeat buyers, open quotes, active leads, customer history, vendor relationships, and follow-up activity help show the value of the business beyond order receipts.
How it started
Built from sales experience, marketplace selling, and too many complicated CRMs.
RetainSimply grew out of 25 years of sales and marketing experience across different industries, hands-on work with multiple CRM systems, marketplace selling, and the practical needs of a hobby maker who knows how quickly customer details, orders, and follow-ups can spread everywhere. SmitTinn Consulting is part of that background and gives RetainSimply its sales-process foundation.
Early access
Launch with sellers who need simple first.
Use this form area for Google Sheets, email, or a CRM lead table when the backend comes online.