Getting started
Create a workspace, save one real customer or order, and adjust settings after you have something worth organizing. Open the first-week guide.
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Start with the basics: save customers, orders, event leads, notes, and follow-ups. The rest can wait until your workspace is actually helping.
Create a workspace, save one real customer or order, and adjust settings after you have something worth organizing. Open the first-week guide.
Choose labels, invite helpers, and keep the first workflow simple enough that people will actually use it.
Give helpers a short path to the customers, orders, event leads, notes, and follow-ups they are responsible for.
Keep customer history, order stage, addresses, notes, and follow-ups together instead of scattered through messages and spreadsheets.
Create a quote, send it to the buyer, and move approved work into the active pipeline so it does not get buried in messages.
For custom work, Pro can help collect a clear approve-as-shown response or a revision request before production continues.
Create simple public pages for contact forms, event signups, live sales, product drops, and workshops.
Pro is there when the free CRM is no longer enough: more users, more contacts, support, quote help, pricing tools, and the Chrome clipper. Open clipper overview.
Learn how private CRM data, public pages, AI context, and reviewed assistant suggestions work.
Pro can help point out which leads and quotes look ready for follow-up, with a plain reason instead of a mystery score.
The assistant can draft messages, suggest record updates, and summarize selected CRM details. A person should still approve changes before they save.
Business is for larger lists, custom setup, an owned/offline option, or a workflow that needs to match how your shop already runs.
Use QR codes, BoothSimply event pages, forms, and follow-up tasks so booth leads do not disappear after the show.
Save one real customer, order, event lead, follow-up task, page, or vendor. That is enough for the first win. See the simple first week.
Bring in customer and order details from selling channels, then review drafts before anything becomes a CRM record.
Review-first migration tools can stage records from HubSpot, Salesforce, Pipedrive, Monday, Zoho, Airtable, and CSV/spreadsheet exports into a review queue before saving.
A product can be as simple as a name. RetainSimply creates a product number when one is blank, so resale items, used clothes, collectibles, templates, and one-off goods do not need extra setup.
Pro pricing tools can track labor time, machine time, materials, fees, and margin for custom jobs, 3D prints, laser work, engraving, repairs, and other priced work.
The Pro clipper saves selected leads, vendors, parts, products, equipment, or notes as review drafts. It only captures what you choose.
Public posting features can require a verified business or mobile number. Some VoIP numbers may need review so public spaces stay useful.
Free users can search public help. Pro and Business users can open tickets for account, billing, setup, and workflow questions.
Free users can search public help. Pro and Business users can sign in and open a support ticket for account, billing, setup, import, or workflow help.
Business customers can receive a reviewed workspace export for offline delivery, including records, pages, tasks, drafts, and settings.
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