Free help center
Public articles cover signup, contacts, orders, vendors, events, BoothSimply pages, privacy, and common setup questions.
Support
Help when you need a nudge, not a maze.
Everyone can use the help center. Pro and Business accounts can open tickets when they need a person to look at an account, billing, setup, or workflow question.
Pro support tickets
Pro and Business accounts can create support tickets for direct help. Free signup stays easy, and paid support time goes to customers who need hands-on answers.
What support covers
Support stays focused on account access, billing questions, setup help, imports, and the workflow issue that is blocking you right now.
Best next step
Start with the help center for quick answers. If you have a paid workspace, sign in here and open a support ticket so the question stays tied to the right account.
Billing and refunds
Pro is annual access with reminders before expiration and no surprise auto-renew by default. Refunds, cancellations, custom builds, and support add-ons are explained in the billing policy.
No matching support topics yet. Try contacts, event, Pro, privacy, or offline.
Pro and Business support
Support tickets are for paid workspaces.
Free users get searchable help and onboarding. Sign in from your Pro or Business workspace before opening a support ticket.