For makers, marketplace sellers, event vendors, and custom shops

Keep the next customer from slipping away.

RetainSimply starts with the plain things sellers need every day: add a contact, remember the request, quote the work, and follow up without opening a complicated CRM maze.

No card once free CRM opens Beta access first Built for follow-up

Join the early access list

Help shape the CRM before accounts open.

RetainSimply is being prepared behind the beta gate. Join the list if you sell through markets, custom orders, events, marketplaces, or small service work and want a simpler way to keep up with customers.

RetainSimply beta groups for makers, marketplace sellers, event vendors, custom shops, small service businesses, and event organizers.

Start simple

The first screen answers: what do I do next?

No giant setup project. No wall of admin tools. Start with the work a seller actually does.

Contacts first

Add the person, where they came from, what they wanted, and the next thing you owe them.

Orders and quotes

Track quote requests, deposits, proof approvals, pickup, shipping, and job status without losing the story.

Events and follow-up

Capture booth leads, schedule replies, and keep warm buyers from disappearing after the show.

Why this matters

Small sellers usually lose customers in the handoff.

A simple CRM helps keep names, notes, timing, and next steps from living in five different places.

25-95%

Retention can change profit.

Bain research found that retaining 5% more customers can lift profits by 25-95%.

Source
5 min

Follow-up timing matters.

Lead response research repeatedly shows the first few minutes are the highest-value window.

Source
Less tool drag

Adoption has to feel light.

SME CRM research notes that cost, technical expertise, and complexity can block adoption.

Source

Product waitlists

Pick the path you want to hear about first.

Accounts stay closed while the beta is being shaped. Join the beta list above, then use these paths to understand what will open first.

Choose a starting path

RetainSimply feels familiar to how you already sell.

Maker or custom shop

Quotes, deposits, materials, proofs, order notes, and repeat buyers.

View maker path

Marketplace seller

Buyer messages, item notes, pickup details, shipping, and serious follow-up.

View seller path

Event vendor

QR signups, booth leads, event pages, and post-show reminders.

View event path

BoothSimply

A simple booth page for signups, events, and interest.

Use it when a full website is too much and a spreadsheet is too messy. Free includes 3 saved event pages; Pro expands event capacity.

See BoothSimply
Spring market

Hearth & Thread Co.

Join the list for custom openings, event updates, and ready-to-ship pieces.

Pricing

Start with the free CRM. Join the right waitlist first.

Free

$0

Contacts, orders, notes, reminders, basic events, and BoothSimply starter pages.

Join Free waitlist
Business/API

Custom

For larger contact volume, API use, owned setup, migration help, and sales-led support.

Join Business/API waitlist

Trust

Reviewable, clear, and honest about what is ready.

Review-first imports

Imported records can be checked before they become customer truth.

Ethical assistant help

Assistant tools support truthful, sourced, consultative selling.

No forced complexity

Advanced settings stay out of the way until they are useful.